Elements and Performance Criteria
- Identify opportunities for continued improvement
- Identify past improvements which have been implemented but have not delivered intended benefits
- Identify suggested improvements which have not yet been implemented
- Discuss and identify with team members new improvement opportunities
- Determine which of these improvements have been or may be restricted by other value chain members
- Suggest possible factors causing this restriction
- Select possible improvements for further study
- Study restrictions to further improvement with value stream member
- Arrange meeting with suitable representatives of the value stream member
- Outline the opportunities for improvement and any current or anticipated restrictions
- Work with value stream representatives to determine root cause of restrictions
- Work with value stream member to identify possible solutions to problem
- Define outcomes from any proposed changes
- Develop a consensus approach to implementing improvements
- Determine benefits/costs to value stream member from the proposed changes
- Determine benefits/costs to own process from the proposed changes
- Decide whether the proposed improvements will result in an valuable improvement to the end customer
- Determine health, safety and environment (HSE) impacts as a result of the change
- Agree on proposed change/program of changes with all key stakeholders
- Obtain required approvals
- Measure and communicate gains
- Agree indicators/metrics of success of proposed changes
- Make arrangements to collect the necessary data
- Make arrangements for the data to be analysed and presented in an agreed format to the agreed stakeholders
- Agree the communication plan
- Liaise with stakeholders to implement changes as agreed and approved
- Review change